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About Clubnow
ClubNow is a dynamic, social marketplace where a shared experience is the key to unlocking extraordinary value. We fundamentally shift how superior products reach you, ensuring that every purchase you make is a smarter investment. You get access to a curated selection of premium electronics, lifestyle essentials, and home upgrades at prices that defy the current market.
We work closely with leading verified brands to streamline the path from manufacturer to your home, focusing entirely on transparency and efficiency. This dedication to direct connection delivers better offers and an effortlessly superior shopping journey, providing you with high-quality goods without compromising brand trust.
At ClubNow, we believe everyone deserves to shop brilliantly and affordably through the strength of a connected network. Our mission is to make smarter, more affordable shopping accessible to everyone. Be part of the change. Shop smarter. Live better.
Our Story: From Idea to Impact
ClubNow was born from a simple observation shared by four friends: customers often pay more for home appliances simply because they shop alone. With our combined strengths in sales, marketing, and technology, we saw an opportunity to change this experience entirely.
Over the years, we had built strong relationships with some of Kerala’s leading home appliance dealers. We knew the market, we understood how pricing worked, and we realized something powerful — when people join together, they can unlock wholesale-level benefits that individual buyers never get.
That insight sparked the creation of ClubNow: a social e-commerce platform where group buying is simple, transparent, and rewarding. Instead of bargaining alone, customers now team up, place combined orders, and access high-value discounts directly from trusted vendors.
What started as a small idea between four founders has grown into a community-driven movement that helps people save more without compromising quality. And this is just the beginning—we’re building the future of smart, collective shopping in Kerala and beyond.
Contact Us
We’re here to support you with club inquiries, order questions, technical help, and partnership opportunities. Feel free to reach out through the details below, or use the floating WhatsApp button for quick assistance.
Sales & General Inquiries
Customer Support
Corporate Office
S97, CENTERSPACE COWORKING,
ANJANASREE ARCADE,
Kottayam, Kerala, India - 686001
Frequently Asked Questions
1. What is ClubNow?
ClubNow is a social e-commerce platform where customers join group orders to get premium home appliances at significantly discounted prices. When more people join a deal, everyone saves more.
2. How does group buying work?
We gather orders from multiple customers and negotiate bulk pricing directly with trusted dealers. Once the group is confirmed, the discounted price is applied to all members in the club.
3. Are the products original and brand new?
Yes. We partner only with verified and reputable home appliance dealers across Kerala. All products are 100% original, brand new, and come with official manufacturer warranty.
4. What if my area is not listed?
We currently deliver across most districts in Kerala. If your location isn’t listed, contact our support team and we’ll try our best to include your area in the next club batch.
5. How do I join a club?
Simply browse the available deals, click “Join Now,” and confirm your interest. Once the minimum club size is reached, you will be notified with the final discounted price.
6. What payment methods are supported?
We support UPI, online banking, and card payments. Cash-on-delivery may be available for selected dealers depending on product type and location.
7. What if my product has an issue?
All appliances are covered under official brand warranty. For any issues, the respective brand’s authorized service center will assist you. Our support team is also available to guide you through the process.
8. Can dealers partner with ClubNow?
Absolutely. We work closely with Kerala’s leading home appliance dealers. Dealers interested in joining the program can reach us at support@theclubnow.com.
Warranty & Service
All products purchased through ClubNow are covered by the standard manufacturer warranty, as provided by the respective brand.
Who handles the warranty?
The main vendor from whom your product is sourced will handle the complete warranty process. This includes:
- Coordinating with the brand’s authorized service centers
- Assisting with inspection, repair, or replacement as per warranty terms
- Guiding you on the documents or proof of purchase required
In case you face any issue with your product, you can directly contact the vendor mentioned on your invoice, or reach out to our support team at support@theclubnow.com, and we’ll help connect you with the right service channel.
Please note: Warranty coverage, duration, and conditions are defined by the respective brand and may vary between products.
Service Centers
ClubNow does not operate its own service centers. Just like traditional appliance purchases, all after-sale service, repairs, and warranty support are handled directly by the respective brands.
Each product you purchase comes with official manufacturer warranty, ensuring you receive service from authorized brand service centers near you.
Need warranty registration or service assistance?
You can reach out to:
- The vendor from whom your appliance was supplied
- Our support team at support@theclubnow.com
We are always here to guide you through the warranty registration process and help you connect with the correct brand service center for quick support.
Careers at ClubNow
At ClubNow, we’re building the future of social e-commerce by combining community buying power, trusted partnerships, and innovative technology. Our team is small, passionate, and driven by the mission to make premium home appliances more affordable for everyone.
We are always looking for talented individuals who are excited about startups, technology, customer experience, and building meaningful solutions for real people across Kerala and beyond.
Why Work With Us?
- Fast-growing Kerala-based startup
- Work directly with founders across tech, sales & operations
- Flexible work culture and growth-focused environment
- Opportunity to shape the future of community-driven shopping
Current Openings
At the moment, we are not hiring for specific roles. However, if you believe you can add value to ClubNow, we would love to hear from you.
How to Apply?
Send your resume or portfolio to careers@theclubnow.com
and our team will reach out to you when a suitable opportunity opens.
Join us and be part of a journey that’s transforming the way Kerala shops.
Terms & Conditions
Welcome to ClubNow. By accessing or using our platform, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.
1. Group Buying Model
ClubNow operates on a community-based group buying system. Prices and deals may vary depending on the number of confirmed buyers. A deal is only valid once the minimum group size is reached.
2. Product Authenticity
All products sold through ClubNow are sourced from verified and trusted vendors. Items are 100% original and covered under the official manufacturer warranty.
3. Warranty & Service
Warranty, service, and after-sales support are handled directly by the respective brand’s authorized service centers or vendors. ClubNow does not operate its own service facility.
4. Pricing & Payments
Prices displayed are indicative and may change based on final group size or vendor offers. Full payment or advance payment may be required to confirm your order, depending on the product and vendor policy.
5. Order Confirmation
An order is confirmed only after payment is successfully completed and the group deal is activated. If a group does not reach the required size, you will be notified about next steps or refund options (if applicable).
6. Delivery
Delivery timelines are shared by vendors and may vary based on stock, location, or logistics availability. ClubNow will assist in coordinating delivery updates wherever possible.
7. Cancellations
Cancellation policies may differ across products and vendors. Cancellation after order confirmation may not be possible for certain group deals. Please review deal details before placing an order.
8. Refunds
Refunds (where applicable) will be issued as per the vendor’s policy. Refund timelines may vary based on the payment method used.
9. User Responsibility
Users must provide accurate personal, delivery, and contact information. Misleading or incorrect details may result in order delays or cancellations.
10. Platform Usage
Unauthorized use, misuse, or any attempt to manipulate group deals is prohibited. ClubNow reserves the right to restrict or block user access in such cases.
11. Changes to Terms
ClubNow reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform implies acceptance of the latest terms.
If you have questions regarding these terms, feel free to contact us at support@theclubnow.com.